Tender Details

Country: Romania
Summary: Invoicing and Crediting Systems for Back-Office Distribution and Customer Relationship Management Systems (Crm Systems) Front-Office
ROT Ref No: 79394229
Deadline: 13 Mar 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 118377-2023
Purchaser's Detail:
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Description:
lot 1- "Development of services for provision, analysis and development of software, maintenance and assistance for applications and specialized assistance related to Invoicing and crediting systems for distribution -Back-office
Invoicing and crediting systems, based mainly on SAP technology, asre aggregates the metering information required for invoicing Enel customers, based on different price models, and associated with fiscal information to generate the final invoice.
The services that are the subject of this auction consist of
1. Software analysis and development (ASD)
1.1. pswarms/Evolutionary maintenance
1.2. Small changes/improvements
2. Application maintenance and assistance (AMS)
2.1. User support
2.2. Operative assistance
2.3. Corrective maintenance
3. Specialized nurse (SS)
3.1. Specialized assistance
Lot 2- Development of ma systemsnagement of customer relations and the improvement of provision and analysis services, software development, maintenance and assistance for applications and specialized assistance for Enel Front Office applications
The services refer to the management of relations with customers in distribution (Iand consist of:
1. Software analysis and development (ASD)
1.1. Projects/Evolutionary maintenance
1.2. Small changes/improvements
2. Application maintenance and assistance (AMS)
2.1. User support
2.2. Operative assistance
2.3. Corrective maintenance
3. Specialist nurse (...
Documents:

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Invoicing and Crediting Systems for Back-Office Distribution and Customer Relationship Management Systems (Crm Systems) Front-Office - Romania Tender

The E-DISTRIBUTIE MUNTENIA S.A., a Government sector organization in Romania, has announced a new tender for Invoicing and Crediting Systems for Back-Office Distribution and Customer Relationship Management Systems (Crm Systems) Front-Office. This tender is published on RomaniaTenders under ROT Ref No: 79394229 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-03-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.